Privacy Policy

This Privacy Policy describes how Local Electrical Dispatch Network ("we," "us," or "our") collects, uses, and protects information when you use our free referral service by calling (844) 578-2503 or visiting our website at ozzypestpro.site. By using our service, you agree to the practices described below.

1. Our Service

We are a free, third-party referral service that helps homeowners and business owners connect with independent local electrical contractors. We do not own, employ, or manage contractors, nor do we perform electrical work directly. All contractors operate independently. Customers must verify contractor licenses and insurance prior to hiring.

2. Information We Collect

• Caller-provided information: Your phone number, location, and a description of the electrical issue you describe when you call.
• Automatically collected information: Basic technical details such as IP address, browser type, and pages visited when you browse this website.

3. How We Use Your Information

• To route your call to an independent local electrical contractor.
• To share call details with the contractor handling your request.
• To improve our referral routing, quality, and customer support.
• To comply with applicable legal obligations.

4. Call Recording

Calls may be recorded for quality assurance, training, and routing purposes. By calling(844) 578-2503, you consent to the recording of your call. Recordings are retained only as long as necessary for these purposes.

5. Information Sharing

We share your call details only with the independent contractor handling your request. We do not sell, rent, or trade your personal information to third parties.

6. Cookies & Tracking

This website may use cookies or similar technologies to understand site usage and improve the visitor experience. You can disable cookies in your browser settings without affecting your ability to call our referral line.

7. Data Retention

We retain caller information only as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations, or to resolve disputes.

8. Your Rights

You may request access to, correction of, or removal of your personal information. To do so, use our contact page and include the phone number you called from so we can locate your record.

9. Children's Privacy

Our service is not directed to individuals under 18, and we do not knowingly collect information from children.

10. Third-Party Contractors

Independent contractors in our referral network are separate businesses with their own privacy practices. We are not responsible for how a contractor handles your information once you are connected. Please ask the contractor about their privacy practices directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, call us at (844) 578-2503 or visit our contact page. This policy applies to the website at ozzypestpro.site.